Returns & Exchanges
At Blur India, we want you to love your glow; however, due to the personal nature of beauty products, we only accept returns for items that arrive damaged or defective. Please ensure you notify our team within 48 hours of delivery to initiate a claim for a replacement or refund.
Report the Issue
Send an email to our support team within 48 hours of receiving your order, including your order number and clear photos of the damaged product.
Quality Inspection
Our quality control team will review your submission to verify the damage or defect against our internal manufacturing standards.
Return Pickup
Once approved, we will schedule a reverse pickup from your address at no additional cost to you; please keep the original packaging intact.
Resolution
After we receive and inspect the returned item, we will process your full refund to the original payment method or ship out a fresh replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing