Frequently Asked Questions
Everything you need to know about Blur India's beauty experience.
Are Blur India products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Blur India products are 100% vegan and cruelty-free, meaning we never test on animals at any stage of production.
How long does shipping take within India?
We typically process orders within 24-48 hours. Depending on your location, your package should arrive within 3 to 7 business days.
What is your return and exchange policy?
Due to the personal nature of cosmetic products, we only accept returns or exchanges if the product arrives damaged or is incorrect. Please contact us within 48 hours of delivery with photos to initiate a claim.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also choose to pay via UPI, Credit/Debit cards, or Net Banking for a contactless experience.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS. You can use this link to monitor your shipment's progress in real-time.
Are your lipsticks and makeup products paraben-free?
Absolutely. We prioritize your skin's health, which is why all our formulations are paraben-free and made with high-quality ingredients suitable for all skin types.